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Let's discuss how Greensphere can support your operations

Contact Greensphere

We're here to answer your questions and explore partnership opportunities

Mining communication and contact

Email

info@greensphere.com

For general enquiries and partnership discussions

Mining business development

Business Development

partnerships@greensphere.com

For supplier and OEM partnership opportunities

Emergency mining support

Emergency Support

urgent@greensphere.com

For time-critical component requirements

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Frequently Asked Questions

What components do you specialise in?

We specialise in Komatsu 830E and 930E haul truck systems, including wheel motors (AC traction motors), alternators, grid blowers, and related electrical components.

Do you work with other haul truck models?

While our core expertise is in the 830E/930E platform, we have capabilities across other ultra-class haul trucks. Contact us to discuss your specific requirements.

What is your typical lead time?

Lead times vary by component and sourcing strategy. We offer emergency response (days), standard remanufactured units (6-10 weeks), and OEM components as needed. Our multi-source approach typically reduces lead times by 40-60% vs. OEM-only sourcing.

Are remanufactured components as reliable as OEM new?

Yes. Our certified rebuilders follow OEM specifications, replace all wear items, and conduct rigorous testing. Remanufactured components come with warranty coverage and perform to OEM standards at a fraction of the cost.

How do Service-Exchange programs work?

Service-exchange (SX) programs allow you to swap failed components for refurbished cores immediately, minimising downtime. We manage the entire cycle: core tracking, remanufacturing, logistics, and quality assurance.

Do you provide international shipping?

Yes. We coordinate global logistics including international freight, customs clearance, and last-mile delivery to remote mine sites. Our network spans North America, South America, Australia, Africa, and Asia.

Can you support emergency/urgent requirements?

Absolutely. Our multi-source network and emergency response protocols are designed for time-critical situations. Contact us via urgent@greensphere.com for immediate assistance.

What information do you need for a quote?

Component type, part number (if known), quantity, required delivery timeframe, and delivery location. Any additional context about urgency or specific quality requirements is helpful.

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